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FAQs
Q. What is an e-ticket?
A. An e-ticket is an event ticket sent to you through email, and it is printable
at the end of placing your transaction through our website.
Q. How will I receive my tickets?
A. You will be emailed your ticket confirmation, which you will be able to print
off and show at the entrance to your event to gain entry.
Q. Once I get my e-ticket what do I do?
A. Simply print out your emailed e-ticket confirmation and take that to the
event with the payment card used to purchase the tickets. The event organiser
will cross check the details with their records and you will gain entry.
Q. What are the benefits on buying tickets in advance?
A. Buying ticket in advance provides many benefits such as:
Cheaper than the on the door price.
Guarantees event entry.
Q. Are there any additional bookings fees when I buy online?
A. Booking fees will be applied to only a small number of events and these will
be clearly displayed.
Q. How long will I have to wait till my e-ticket confirmation arrives?
A. As soon as your credit card is authorised you will get receive your e-ticket
confirmation.
Q. How many tickets can I buy per event?
A. You can by an unlimited amount of tickets from the website as long as they
are shown as available.
Q. I did not receive and e-ticket confirmation, what shall I do?
A. Call us on 07055 300 400 or email
info@dholaholic.com, and we will arrange the confirmation to be resent. This
can sometimes be due to an incorrect email address being entered during
purchasing.
Q. Will I need a paypal account to buy tickets?
A. NO and YES, if you have an account already you can simply log in via PayPal
and make the transaction, if you havn't then you can purchase directly on the
page by filling out your Credit / Debit card details.
Q. I am an event organiser and would like to add my event onto your website.
A. Please call 07055 300 400 to talk to one of our sales agents, or email
info@dholaholic.com.
Q. Do you promote and organise your own events?
A. Occasionally we do organise our own events which will be on our front page
either under the "DholAholic" Brand or "E3UK" - portfolio site.
Q. Can I pay for my tickets by cheque?
A. As of yet, No only PayPal / Credit Card.
Q. How will the venue know who I am?
A. The venue or promoter is provided with the details of everyone who has
purchased tickets for their event and will check at the door. As long as you
take your e-ticket email confirmation with you, entry will be granted.
Q. I wish to cancel my ticket purchase.
A. Providing the event organiser agrees, a refund will be granted minus £2 admin
fee per ticket.
Q. How can I unsubscribe to your newsletter(s).
A. Email newsletter@dholaholic.com
and we will happily take you off our mailing list. | | | |
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